We're here to help
Tono Support
Have a question or running into an issue? Send us a message and we'll help you get back to training your ear.
Contact us
Email us at tono.learn@gmail.com. Please include your device model, iOS version, and a short description of the issue. Screenshots are helpful when available.
Quick troubleshooting
- Make sure you have the latest version of Tono installed.
- Close and reopen the app, then try again.
- Check that microphone access is enabled in iOS Settings for singing exercises.
- Confirm that your device has an active internet connection for account and purchase features.
Subscriptions
App Store subscriptions are managed by Apple. You can view, change, or cancel a subscription in iOS Settings → your name → Subscriptions.
Privacy and account deletion
You can request help with your account by emailing us. To delete your account in the app, open Tono → Profile → Settings → Delete Account. For more details, read our Privacy Policy.